An AI Platform for Digitized Operations
Secure Intelligent Operations | Rich Persona-based insights | Event Enrichment: IT to Business Correlation | Digitized Knowledge Capsules
Key Features
Crowd Sourcing by Design
Anomaly Detection and Predictive Analytics
Contextualization through PS Aware Neural Schema
RBAC Session Management
Modular and Extensible
Automated Knowledge Building via Session Management
Modernizes & enhances journeys across personas
IT Support Engineer
- Eliminate non-actionable or recurring events by correlation of alerts/events reducing alert fatigue
- Faster diagnosis by AI-driven decisions and recommendation
- Lesser toil by automating the repetitive SOP-driven tasks
IT Manager
- Bot and human workload visibility and management
- Digitized knowledge transition to manage team movements
CIO
- CIO dashboard for end-to-end view of the hybrid IT landscape
- Improved BLA via business service monitoring
- Lower Opex by maximizing usage of bots
CISO
- Proactive threat detection via risk audit capability
- Reduction in human created threats via session analytics
- Increased security compliance via role bases access management
End User
- Context-aware support
- Intelligent self-service
- Improved application and service availability
